SpamCop FAQ : SpamCop Parsing and Reporting Service : Parsing and reporting spam with SpamCop – decisions, problems : How do I decide an appeal of status is warranted?
As I’m sure you already know, one of the nice things about SpamCop is that ISPs can disable reports once they have shut down a website or terminated a spammer’s account. Of course, there is no way for the bot to know whether or not the ISP is telling the truth when they do that. Thus, paying members are allowed to appeal. When you parse a message and see that “ISP has taken action” or “ISP does not wish to receive reports”, you will almost always be presented with a checkbox to appeal. Before checking this box, you are expected to verify that the issue *really does* need to be reopened; ie, it says that the website is shut down but it’s not. Obviously, these issues are not always cut and dried, and sometimes all you can do is appeal and see what we have to say about it. But there are certain situations where it should be clear that the reported status is appropriate. Your own email address is one of those situations. Completely innocent third party sites like spamlaws.com, biz.yahoo.co
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- SpamCop FAQ : SpamCop Parsing and Reporting Service : Parsing and reporting spam with SpamCop - decisions, problems : How do I decide an appeal of status is warranted?
