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Sounds a bit weird to me. How did all this emotional stuff help the doctors to deal with their patients?

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Sounds a bit weird to me. How did all this emotional stuff help the doctors to deal with their patients?

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In various ways. Often, I think, they began to understand the powerful feelings which some of these difficult patients can induce in the the doctor. They stopped hating the patients when they understood them better. And the patients appreciated being listened to a bit more and treated as human beings. A few would lose their symptoms once they were able to talk about their personal problems to a sympathetic doctor. And even if they didn’t the doctors became more tolerant, realising that a cure was probably impossible. And I’ll tell you another interesting thing….

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