Sometimes when a user accesses the NCID Login screen some of the text or buttons are hidden. What can the user do to remedy this?
The user’s font setting may be too large. The user will need to reduce the font size so all of the text and graphics will fit on the screen. To reduce the size in Internet Explorer, click on the View menu, and select the Text Size option. Click on the desired size (e.g.; Medium). Note that if the user has a scroll wheel on their mouse, they can hold the ctrl key while turning the wheel toward them.