Sometimes I am unable to read Iomega Jaz cartridges. What is the problem?
A – TransferPro does not support the software password protection on Jaz or Zip drives. Sometimes, if you insert a password-protected cartridge, it will cause TransferPro to crash (segmentation fault; be sure to remove the resulting core file(s), as they can often be several megabytes in size). Make sure that when people send you cartridges, they do not use the password protection feature of the Iomega Jaz and Zip drives. The next major release of TransferPro (R4) will support the software write-protect and password protection features of these drives. Customers who have purchased TransferPro maintenance agreements will receive this version automatically.
