Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Sometimes after I add a picture to a person, the picture seems to disappear. What is happening?

April 26, 2017disappear happening person picture

0

Posted

Sometimes after I add a picture to a person, the picture seems to disappear. What is happening?

1 Answer

0

Posted

When you add a picture to a person, RootsMagic does not store the picture in the database. It simply adds a link to the picture to the person. So if you add a picture that is on a CD, or remove the picture from the hard drive, RootsMagic is pointing to a picture that doesn’t exist anymore. You need to store the pictures on the hard drive so they do not disappear.