Something I‘ve ordered has not turned up yet?
Although we do quote 3-5 days delivery there are rare instances where items may be out of stock and we are awaiting goods from the manufacturers. If this is the case we will endeavour to contact you either by telephone or by e-mail to let you know. If no one has contacted you and your parcel has not arrived within five working days of placing your order please either contact us through the eBay messaging system or call the Customer Service Team on 0114 321 8633 during office hours.