Someone has tried to open a Firstrade account using my identity without my authorization, what should I do?
Firstrade performs rigorous identity verification and credit checks for all account applications received. However, in an era of rampent identity theft, sometimes we receive applications that were submitted without the knowledge of the actual person. To prevent identity theft, please make sure that all of your personal information is secure, and that any sensitive documents such as bank statements, phone bills, utility bills are shredded before you discard them into the trash. If you believe you are a victim of identity theft, please contact Firstrade immediately at service@firstrade.com. In addition, contact your other financial institutions and the 3 major credit reporting agencies and notify them of the situation, and they should be able to assist you correct the issue.
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