Some recipients’ of my eStationer mail are reporting that it is appearing in their junk email folder rather than their inbox. What can I do about this?
The increasing use of spam filters is causing this problem for all email users regardless of processing or formatting. Recent quantitative research indicates that over 20% of all email is being trapped in spam filters as a false positive. The best way to deal with this issue is to make sure that both you and your email recipients mark valid email as being from a ‘safe sender’ in your email program. This way you will ‘teach’ your spam filter to be smart about marking incoming mail as spam. Go here to download a helpful notice on this subject that you can send out to all your email recipients: An Important Word on Spam Filters.
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