Some of your competitors have been in business for 15 years, while youve been in business for 4 years, isnt it better to purchase a system from a company that has been in business longer?
There are both positive and negative implications of being in business for longer periods of time. Positive aspects of a company being in business for a longer period of time include time to improve the contact management system, time to build up a significant user base, and time to establish a widespread following in the industry. There are also negative aspects of being in business for a longer period of time. The most important is that making new improvements to the software is difficult and time-consuming because of the many layers of management and bureaucracy that must be overcome and the risk of alienating the user base. This is why software from companies that have been in business for long periods of time does not change much aesthetically and functionally. As technology moves ahead and accelerates, this becomes a larger detriment. Software design has changed greatly over the past 15 years, in terms of layouts, controls, backgrounds, and ease-of-use. Because we are a young com
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