Some of the items shipped in our order have critical imperfections. What are my options?
We strive for perfection and have inspectors on hand to make certaiin that what you ordered is what you receive. However, should there be any type of problem, it is most important to you report it us quickly and within 7 days of receipt. Should a shipping carton be received damaged, you should be sure to note it on the delivery persons delivery-sheet along side your signature. Doing this will greatly help in recovering or replacing your items.