Some ISPs offer a 100% network up time guarantee, I am concerned that ehosting don do this, and wondered why?
A 100% network uptime guarantee is exactly that, a guarantee that the network within local terms is available 100% of the available time. This does not normally include the server, connectivity to the data centre nor power, so they are worthless. In any event most ISP’s Terms and Conditions of service limit their liability if they fall short on this anyway. We recommend that you check for the following when selecting a hosting provider, all of which ehosting provides. UPS and backup electrical generation facilities, redundant connectivity, server backups at least weekly. Importantly ask how often these services are checked. We have been load testing our backup power systems monthly now since summer 2005, and have any of our clients noticed? Well none of them have asked so we guess not. Fail safes are wonderful and look good on paper, but do they come through when tested?
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