So, Esther, whats the computer worlds next big thing?
Dyson: I think applications that help us automate the handling of mail are going to be a really big area over the next year or two. GERSTNER: Filtering? Dyson: Filtering, automated answering. You don’t want my agent sending e-mail to your agent, but I do want to be able to have an agent deal with the routine stuff. GERSTNER: Are we as humans simply incapable of coping with the torrent of messages that are flowing today? Dyson: Well, it depends on how many you are getting. I think there is going to be more and more and that’s why I think there is going to be a big market for things that will help us deal with all this. GERSTNER: In the realm of using software to filter sites for, say, pornography, is there a danger in totally trusting the tool to do that? You don’t really know all of the sites that it is blocking, do you? Dyson: Well, if you read a magazine you don’t know what the editor left out. Let’s face it, in your life you’re always making choices with incomplete information and y
