SMTP Messages Accumulate in the F-Secure Anti-Virus for Internet Mail Spool?
If SMTP messages start to accumulate in the spool directory, the most probable reason is that the network connection to F-Secure Content Scanner Server or the original Mail Transfer Agent (a Mail Server) is broken. If the problem is not network-related, it is recommended to reboot the machines running F-Secure Anti-Virus for Internet Mail and F-Secure Content Scanner Server. If F-Secure Anti-Virus for Internet Mail reports a scanning error for a particular mail, you can see the contents of the mail by stopping F-Secure Anti-Virus for Internet Mail and viewing the files in the spool directory. To deliver the mails in the spool directory without scanning, it is recommended to change the following settings with F-Secure Administrator: Inbound/Outbound Mail / Receiving / Accept Mail = Reject Temporarily Inbound/Outbound Mail / Virus Scanning / Scan for Viruses = Don’t Scan Inbound/Outbound Messages Start the operation Flush Spool Directory and distribute policies. NOTE! After the mails hav
Related Questions
- Can I use remote installation to install F-Secure Anti-Virus for Microsoft Exchange, FSAV for Internet Mail, FSAV for Firewalls and FSAV for Lotus Domino?
- What is the difference between Content Scanner Server and F-Secure Anti-Virus for Microsoft Exchange/Internet Mail/Lotus Domino/Firewalls?
- How can I check that F-Secure Anti-Virus for Internet Mail is Up and Running?
