Since the Polycom HDX 9004 is the basis for the RPX HD Suites, can I use the hand-held remote control to dial video calls?
No, with the fixed camera design and managed services, there is little reason to have a remote control in the suite. The RPX HD Suites are designed such that there is little- to-no user interaction in dialing or managing video calls. This is designed to be a “white gloves” suite with fully managed services that ensure 100% on-time calls, call integrity and Quality of Service so the participant focuses on the business, not the technology.
