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Since FinNet is outsourced to Wharf T&T, how can you make sure the vendor meets to the service level defined ?

April 26, 2017finnet level outsourced service sure vendor Wharf

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Since FinNet is outsourced to Wharf T&T, how can you make sure the vendor meets to the service level defined ?

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Wharf T&T (WTT) quality and service commitment are governed by the service level agreement signed between WTT and the Securities and Futures Commission (SFC). The FinNet management committee of the SFC will monitor and review the quality and service level with WTT from time to time to make sure FinNet operated in good condition with high quality standard for financial application operations.