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Should there be standards regarding when the DP staff should check emails and answer phone calls?

April 26, 2017answer DP emails phone staff Standards

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Should there be standards regarding when the DP staff should check emails and answer phone calls?

1 Answer

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The question was raised because of Operator staff work schedule conflicts – for example, if RRC Staff check for problems at 4 pm everyday and the Operator staff work day ends at 3:30 pm, a delay will always exist when dealing with problems.