Should I stick with my Comcast high-speed internet plan or switch to Verizon FiOS?
I had Comcast for about three years; recently I moved to an area where FiOS was available. We were never all that happy with Comcast–the digital programming guide on the TV sometimes worked badly, or not at all, and required a forced reboot of the cable box. The internet would often go out without warning or explanation for long stretches of time, and our prices were raised pretty significantly a few months before we moved. They have, more or less, a monopoly in the area where I lived, for cable (satellite was the other option) so they never seemed too concerned about problems that popped up. I know you’re not concerned with the TV aspect, but whenever I would call with these sorts of problems, there never seemed to be much concern or hurry to resolve them. Additionally, when I let them know that I was moving mid-month, I was assured that when my service was terminated, I would receive a prorated refund for the portion of the month I’d already paid for but wouldn’t have service for. I
