Should I offer motivating suggestions or praise for a job well done in public (to the entire group) or in private (to the specific individual)?
A. This may vary according to your staff. One method of determining which is better is to ask each employee what they prefer. Perhaps you can ask during your training process. Some staff members may prefer a one-on-one thank-you, yet others may appreciate the public recognition or to be recognized by being given more work or responsibilities.
