Should Customizations Be Performed by the Value Added Reseller (VAR) or the End User?
In my opinion, most customization work should be performed by the value added reseller. The value added reseller has all of the necessary tools, training, and experience to get the job done right. By comparison, end users will usually include a substantial learning curve, and the results run a greater risk of not working properly. I am a proponent of doing what you do well, and allowing others to do what they do well. Some accounting vendors actually discourage end users from customizing their accounting software application by requiring the purchase of expensive customization tools that may cost as much as $5,000 to $10,000 or more. When evaluating customization capabilities, it is important to find out if those capabilities are included as part of the standard accounting system, or available only through the purchase of additional rights, tools, or modules. Conclusion In conclusion, the most important feature to look for in accounting software is the ability to customize the product
