Should corporations be fined for bad customer service?
Normally, I would say no. I would go elsewhere and maybe talk to the management. But, dang it all…U-haul had the worst customer service I have ever seen. This one woman was virtually psychotic and was giving me and my nasty looks because my son was laughing. Oh, and I picked up a cup on the floor and couldn’t find a garbage. I asked here where I could throw it, which wasn’t even mine, out and she yanked it from my hand and told me it was over there. Not to mention that they messed up our reservation for a truck and she had the nerve to get mad at us. So mad that we got mad back and that we were almost thrown out. Psychotic!
Yes! And the fine should go to the customer! In most cases, if I receive bad customer service I would take my business somewhere else, but I have internet service at home and I can’t live without the internet, but I don’t really have any other option in my area except that one company and they are HORRIBLE!!