Should an activity wait until it has been identified for cost comparison to begin optimizing work processes?
No. Begin immediately. Where an organization can begin to improve performance and service prior to initiating a competitive Review study it should do so. Improvements should not be undertaken once a study has been announced. Until such time as an activity has been identified for study, employees should work to prioritize tasks and identify those that could be contracted regardless of the competitive Review initiative. Improving service and product delivery should be an ongoing activity.
No. Begin immediately. Where an organization can begin to improve performance and service prior to initiating a competitive sourcing study it should do so. Improvements should not be undertaken once a study has been formally announced. Until such time as an activity has been identified for study, employees should work to prioritize tasks and identify those that could be contracted regardless of the competitive sourcing initiative. Improving service and product delivery should be an ongoing activity.
Improving service and product delivery should be an ongoing activity. Where an organization can begin to improve performance and service prior to initiating a competitive sourcing study it should do so. Improvements should not be undertaken once a study has been announced. Until such time as an activity has been identified for study, employees should work to prioritize tasks and identify those that could be contracted regardless of the competitive sourcing initiative.
