Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Service center honesty?

center honesty service
0
Posted

Service center honesty?

0

After taking your totally dead VCR into an authorized service center, it is a month and still no diagnosis. When pressed, they finally ‘discover’ that a diagnosis has been made and the estimate is $80. The repair place is jerking you around. It should not take them as long as you have experienced to make a diagnosis – especially if they are authorized and have the service manual. They like the really easy problems like “My VCR started eating tapes last week. Is it hopeless?” 50 cents worth of rubber (idler tire), charge $50 – easy money. And they appear to be heros. To fix the electronic problems you need at least the intelligence of a carrot and time – and time is money. OK, so maybe they give a quick cleaning also. If it were my VCR, I would bitch, moan, claim poverty, threaten to report them, etc. But, get it back and fix it myself. I assume you checked the fuses. $80 dollars to fix doesn’t sound like it could have been much more than a fuse. With the typical markup on parts (4:1 fo

Related Questions

What is your question?

*Sadly, we had to bring back ads too. Hopefully more targeted.