Service Agreements What is the Interflora Guarantee?
Guarantee of satisfaction When you’re buying online you need assurances of the standard of quality you can expect to receive, that’s why Interflora ensures all orders are covered by the following guarantee: Interflora British Unit GUARANTEES that every order delivered by its member florists will be of GOOD QUALITY, in GOOD CONDITION and to the FULL RETAIL VALUE ruling in the delivering members shop on the day of delivery. Delivery will be made on the date specified. Where sufficient lead time is given, funeral orders will be delivered at the time requested. Interflora orders must carry full and correct address for delivery purposes (note: postal address cannot be assumed adequate for delivery purposes). Any compliant or dissatisfaction should be notified to us at the earliest opportunity. Special delivery conditions apply to certain locations such as hospitals, hotels and ships, where a third party is involved. In these circumstances the signature of the person receiving the order will
