Seeing Stars – How Do the Hotel Rating Systems Really Work?
When booking a hotel or choosing a restaurant, sight unseen, many of us rely on a rating system to narrow down our choices. Whether it’s the diamonds of the American automobile Association, the stars of the Mobil Guide, or the smiley faces of Travelocity’s customer ratings, we know that the more of them we see (usually within a range of one-to-five), the better (and more expensive) the accommodations or meal will be. Read more…
