S3 What about White Mountain warranty repairs?
If the repair is a warranty claim, please detail the repair in a letter or email to White Mountain. Once the repair has been validated and a receipt received, a reimbursement for the repair costs will be sent to you. White Mountain do not ask that the product be sent to us, simply to avoid freight costs and delays for yourself. White Mountain products rarely fail, but anything is possible. A receipt of purchase is not required when returning the product to a White Mountain direct. Please note that the cost of freight to White Mountain for repairs will be borne by the customer.