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Room Requests: If I book in advance, can I be assured a non-smoking room, bed type or floor preference?

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Room Requests: If I book in advance, can I be assured a non-smoking room, bed type or floor preference?

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Regretfully, we cannot guarantee room requests, regardless of when a reservation is made, because rooms are assigned from the inventory of clean, vacant rooms that are available when a guest arrives. We do note all room requests and make every attempt to satisfy those requests.

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Room requests are based upon availability at the time of check-in. We do offer the option to guarantee your room request for our Deluxe Rooms for an additional $30 per night. Please note that due to limited availability this guarantee does not apply to our suites. In order to guarantee your request, you must select this option at time of booking by calling Room Reservations. This is not valid for reservations booked through third party providers.

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