River Clyde Homes rents increase on 1st April each year and you will be notified at least 28 days before any change takes place. Can I have the credit on my account refunded to me?
If there is a credit on your account, you can apply for a refund to the Income Generation Team at the Wallace Place office or by ‘phoning the Freephone number 0800 013 2197. However, before any money is refunded all accounts are checked to see if you have any other outstanding amounts owed to River Clyde Homes and if you do these would be deducted before any money is refunded to you.