Report missed collections to Waste Management at 972-315-5400. I placed trash out for collection, why wasn’t it picked up?
Missed collections can often be due to items being set out too late on the collection day or placed improperly, including too close to other objects or blocked by things such as a parked vehicle. Remember that holidays and inclement weather can delay collections. Report missed collections to Waste Management at 972-315-5400. According to City Ordinance, residential waste shall be placed at the location designated by the City no earlier than 6:00 p.m. of the evening before and no later than 6:30 a.m. of the collection day. Do not block or impede a street or alley right-of-way, water or gas meter, drainage ditch, sight triangle at an intersection or sidewalk. Improperly placed or blocked waste cannot be collected.
Related Questions
- How do I report a Waste Management approval facility that is no longer operational and has been suspended, abandoned, closed, etc.?
- How soon can trash, bulky waste, scrap metal and recyclables be brought to the curb for collection?
- Why should I use DRM Waste Managements services instead of one of the larger trash companies?
