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Replacment parts that are damaged or missing from my kit?

April 26, 2017damaged kit MISSING replacment

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Replacment parts that are damaged or missing from my kit?

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We apologize for any parts that are damaged or missing from your kit. We can replace them for free; just send us your name, address, contact phone or e-mail address, kit number & the part numbers, description or step that the part is in. The parts are mailed USPS and usually received within 7-10 business days. If you have more that 5 parts missing from your kit, we ask that you send the UPC bar code along with your request. You can mail,or photo copy the bar code and fax or e-mail. Our Fax no. is 1-800-962-0045, e-mail is customerservice@testors.com Mail To: The Testor Corp., Attn: Customer Service 440 Blackhawk Park Ave., Rockford, IL 61104 .