Repairs and Planned Maintenance Questions How do I report a repair?
By phone: Call the repairs hotline on 0845 60 100 30 24 hours a day, 7 days a week Online: Fill out a repairs reporting form By Text: Text 07840 694427 with your name and address and the nature of the repair. Please note that we are unable to text you back on this number, you will receive a Repairs Order just like you would if you called us.