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Refused or Undelivered Packages?

April 26, 2017Packages refused undelivered

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Refused or Undelivered Packages?

1 Answer

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• An attempted delivery notice is left and the package is not picked up in a timely manner. • The package is not deliverable as addressed, and is addressed in accordance with the information provided in the original order. • Delivery is refused by the recipient. You will be notified and the following policies and remedies will apply: • Re-Shipment: An amount up to 5% of the merchandise total will be charged for re-packaging the order and you will have to pay the shipping charge again before order will be reshipped. • Refund: If you prefer not to have the order re-shipped, we can issue a refund for the merchandise total of your order, less a 25% re-stocking fee. Shipping costs are not refundable.