Refund Policy/Process – How to get a refund?
Output that does not meet the expectations of the customer may be granted a refund as long as GPS is notified of the problem within 30-days from date of purchase. Before any refund can be made available, the customer must call GlobalPrint Systems, Inc and speak to a customer service representative in order to obtain a refund. This process will include the filling out of a “Refund Claim Form” by our customer service representative, which will be retained in our files for auditing purposes . Please contact Customer Care toll free at (888)777-1875 for prompt and courteous support. In order to obtain a refund or exchange, you must provide your correct PrintPOD User ID and e-mail address and/or mailing address to GlobalPrint Systems, Inc. The customer is responsible for providing a correct/working e-mail address. Fraudulent Credit Card Charges or Fraudulent Claims – All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent cla
