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Realistically, how much additional support will be required to get up-and-running?

April 26, 2017additional realistically support up-and-running

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Realistically, how much additional support will be required to get up-and-running?

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From the outset we have recognized that no two companies are alike. While there are many similarities between companies large and small, each has its own defining characteristics. Some users want – and need – to get up-and-running quickly. We have seen our software become fully functional within days of its installation – with no additional expenditure by the user for installation and configuration support services. Other users take a more measured approach, spending anywhere from weeks to months in “getting it just right”. In all cases, Light2 is ready for use upon its installation. On average, users have engaged us or consultants for three days of installation and configuration support services in getting their software operational. The notion that you will spend the same amount on installation support as you spend for the software license simply doesn’t apply in the case of CCAS software.