ReadyDesk seems to be targeted towards Information Technology support. Can it be used for other purposes as well?
Absolutely! You can customize the values of all of the dropdowns on the ticket forms to track the data you need. You can also add unlimited custom tabs and fields to track whatever data is important to your organization, and even create workflow rules to present different forms based on user input/selection. There is also a full featured asset management system to keep track of your company’s inventory. We have customers in nearly all industries including colleges and universities, mining, oil production, government, military, health and medicine, banking and finance, real estate, procurement, publishing, transportation, construction and many others. Contact us and we can show you how ReadyDesk can work for your organization too.
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