READING THE NEW SMART METERS How do I know that the new system will read my meter accurately?
• MID meter readers will continue to read your new digital meter for two to three months. During this test period MID will ensure that our meters, remote communications links and billing system are working correctly. • MID’s digital smart meters were calibrated at the factory. The meters have been certified to comply with standards of the American National Standards Institute and tested to ensure accurate measurements within three-tenths of one percent. If I think my meter was read incorrectly, can I have it read again? Yes, MID will gladly re-read your electric meter at no charge to you (first request). If you request a second meter re-read within 12 months, there is a $35 charge (MID 2009 electric rates). This charge is waived if the meter reading was wrong. Can I read the new meter myself, like I used to? • Yes, it’s easy to read your new digital smart meter. Your new meter will automatically be set to ZERO kilowatthours (kWh) when it is installed. As you use electricity in the mont
