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QuestSuite™: Ive installed QuestSuite but am unable to download data from my instrument. Where do I start?

April 26, 2017Data download installed instrument QuestSuite

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QuestSuite™: Ive installed QuestSuite but am unable to download data from my instrument. Where do I start?

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First,check your cabling. Make sure the part number on the cable matches the part number listed in the manual as the ‘Serial computer cable’. Second, click on setup and pull down to ‘PC serial port’. Set serial port and baud rate. The usual baud rate would be 9600. Finally, make sure the instrument is also set for ‘Serial’ and the same baud rate.