Question on the patient portal: it is assumed that a patient has a single unique userID and password. Is this correct?
No, they would have one per SynaMed practice group under which they are a patient. Note however that we are planning a master account for the patient in which the patient can review and merge their medical records from all relevant SynaMed practice groups. What if a patient is seeing 2 or more doctors not in the same group who were using the SynaMed system? When the patient goes on the portal, how is it determined which doctor’s customized templates come up, and to which doctor the information will be ‘submitted’? It is determined by which doctor[s] saw and will see the patient within the practice group.
