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Professional Geriatric Care Managers: Who Are They?

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Professional Geriatric Care Managers: Who Are They?

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Even though they handle an often-formidable number of tasks, professional geriatric care managers remain surprisingly unknown, even in their own arena. If you’re not familiar with them, you should be. By Arn Bernstein When one of her older patients showed up for an appointment accompanied by someone else, Daphne Goldberg, MD, ended up just a tiny bit embarrassed. Goldberg, a family physician based in Bryn Mawr, Pa, automatically assumed the other person was a family member or a home health aide. She was wrong on both counts; the person turned out to be a professional geriatric care manager (GMC), a term she’d never heard before. “I have to admit, it was something completely unfamiliar to me,” she says. “I knew there were care-management people assigned to some of my elderly patients, but I didn’t know there was an entire organized profession of people who specialized in geriatric care at that particular level.” Goldberg is far from being in the minority. “I’d estimate that about 90% of

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