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Problem with Oracle Workflow Email Notifications?

April 26, 2017email notifications Oracle problem Workflow

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Problem with Oracle Workflow Email Notifications?

1 Answer

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Reset Notification Style Preferences If you are not receiving Workflow Notification email notices and suspect that this problem may be affecting you, please check your Workflow Notification preferences in Oracle as follows: 1. Launch an Oracle Financials session. 2. Click on SU Workflow Notifications. 3. Click on Notifications. 4. Click on the Preferences link in the top right corner of the browser window. 5. The Notification Style field within the “Notification” section should be set to “HTML Mail”. If it is not, click on the pull down list for the field and select “HTML Mail”. 6. Click on the Apply button at the bottom of the screen to save the change. Please DO NOT change any of the date default settings found on this same screen! This will reset your notification preferences and you should once again receive email notices for your Oracle transactions going forward. Please be sure to share this information with any approvers in your area who may not have received this email.