PREPARING FOR THE NEW PROCEDURES 29.What do payees need to do to ensure a smooth and accurate conversion of payment and award data to the new system GAPS?
Payees will be mailed a GAPS reconciliation statement. If there are discrepancies the grantee/payee should contact the Department. Payees may contact the Department’s GAPS Payee Hotline at 1-888-336-8930 with questions. For Authorization questions, grantees/payees should contact their Program Office.
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