PhoneTray Free shows N/A instead of Caller ID for long-distance calls. What can I do?
A. If PhoneTray displays callers’ numbers for local calls but not for long-distance calls, most likely you have distinctive ringing for long distance calls (sometimes called long distance call notification). Distinctive ringing means that your phone rings differently on long distance calls. Some modems can’t decode Caller ID if distinctive ringing is enabled. Please try to disable distinctive ringing. To do that you usually can dial *49 from your phone. If *49 doesn’t work please contact your phone company to find out how to disable distinctive ringing / long distance call notification.
