PhoneTray Dialup is running but I am not notified of incoming calls while online. Why?
A. Please make sure you have installed PhoneTray Dialup, not PhoneTray Free. Configure it as described in the User Manual. Please check if you have Call Waiting service on your phone line. You need Call Waiting service from your phone company to use PhoneTray Dialup. If you hear a beep when a second call comes in while you are talking on the phone, you have call waiting service and PhoneTray should work. If you have Call Waiting service, please make sure “Disable Call Waiting” option is not selected in the internet provider settings (dial-up connection settings). If your modem dials *70 before the internet provider number, call waiting will be disabled and PhoneTray will not work. Did you use another Internet Call Waiting service such as AOLCallAlert, CallWave, Pagoo, BuzMe etc.? Other Internet Call Waiting services activate “Call Forwarding On Busy” service on your phone line. You have to deactivate it otherwise PhoneTray Dialup will not work. Please call your phone company to deactiv
