Phone is asking for NETWORK PUK and a new password twice. I entered the code from yourselves but phone saying “Operation not supported by this SIM card”.What should I do?
If you still have the original card Please power on the phone with the original card in and when phone fully powered on (You have access to the menu), then TYPE: * # * * 3 6 4 # and press green button you’ll get a error message and after it your will see:Engineering menu Click “Options” Click “GSM Test” Select “Send AT command” Now you will see a new window with : Send AT Command type AT+CLCK=”PN”,0,”[SERVICE PROVIDER PIN or NETWORK PIN] ” and press send. If you get Response “0 []” phone is unlocked If you get 1 error, then make sure you have typed the code correct and try the other code If you don’t have the original card Please switch your phone off, take battery out. Put battery back in, power on the phone. Now the phone it will ask to enter NETWORK PUK. Now please DON’T TOUCH the phone for 2 hours. After 2 hours it will change screen! Now please enter the code received from us and 00000000 (eight zero’s) as a new password. Now the phone will be unlocked.
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