PayPal Said They Must Conduct An Investigation. Do They Really Investigate?
The evidence accumulated over the years suggest that PayPal does not investigate anything when it says it does. Most investigations are conducted by a computer who then, based on a formula and programming, issues an automatic decision that no human ever reviews. Second, PayPal has over 143 million accounts and 6,000 employees. Of the 6,000 employees perhaps only less than 3,000 actually do anything account related. PayPal does not have the manpower to conduct investigations to each and every complaint that it receives. It is a mathematical impossibility. In order to get your case reviewed and decided upon, you will have to be very persistent with PayPal — and polite. If you make them angry, you loose whatever it is you are looking for with the pushing of one keyboard button! Complaints generated from outside of PayPal will also move PayPal to action. However, ironically, outside complaints do not necessarily motivate PayPal to investigate either — somebody will just decide in your fa
