OverDrive sent an e-mail to me to tell me that my hold was ready, but it wasn’t there when I logged into my account. What happened?
You have 48 hours from the time the e-mail is sent to “pick up” your hold, so if you waited more than 48 hours the hold had expired. Also, if you have the maximum number of items checked out, you will be unable to “pick up” a hold if one becomes available for you. OverDrive recommends that you leave one available checkout if you have anything on hold.
Related Questions
- I m fairly new to the Internet and have never actually sent and e-mail attachment before. Would you tell me the easiest way to do this?
- OverDrive sent an e-mail to me to tell me that my hold was ready to pick up but when I went there it wasn there. What happened?
- Can I stop Informational, Formal Notice and Urgent e-mail being sent to my account through the Mass E-mail System?
