Our WAN (remote) connection works but is very slow and StudioSchool Pro takes several minutes to open. What can we do to speed up the connection?
A slow connection speed over a Wide Area Network (WAN) – for example, between one campus and another – is usually a result of insufficient upload speed on the broadband connection, especially at the location where the server is based. Most cable and DSL broadband connections give good download speeds, since this is the bulk of what people do with internet connections, but they have relatively slow upload speeds. For example, a DSL or cable connection may provide download speeds of 1.5Mbs to 8Mbs but the upload is limited to 256kps (or 0.25Mbs). You database server needs to upload information to the remote users and 256kps can result in a very slow data transfer rate. To increase you upload speed, contact your broadband provider and see what options are available. You may need to consider switching providers to get sufficient upload speed. To test your download and upload speeds, try one of these Internet speed tests: SpeedTest.net (it will automatically test your download speed, click
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