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Our system is still Firewall protected and our DMZ only allows certain IP addresses. Could this be the reason that NetCrunch is not working and monitoring my Network services?

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Our system is still Firewall protected and our DMZ only allows certain IP addresses. Could this be the reason that NetCrunch is not working and monitoring my Network services?

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NetCrunch requires you to add the IP address of the workstation where NC is running to let it go through the router (go through the filtering rules).

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