Our salesforce is spends much of its time on the road. How do you support a mobile workforce?
A. If your salespeople carry a laptop, they can work offline in MS Outlook and synchronize with CRM-gx when they have access to the Internet CRM-gx synchronizes with Outlook Tasks, Calendar, Contacts, Email, as well as the Windows Address Book. If you prefer to use your Palm, Windows CE, Blackberry, or any other Outlook-sync compatible device, that will also allow you to exchange data with CRM-gx. CRM-gx is also the world’s first and only company to offer CRM services via your Cell Phone. This is available to users in the U.S via the AT&T Wireless mMode service, and in Japan via the Docomo i-mode and J-Phone J-Sky Services. These cutting edge technologies allow you to access virtually all the key tools of CRM-gx from your cell phone, allowing you to browse and update customer information, appointments, tasks, and deals. Learn more about the AT&T Wireless mMode service here. Back to top Q.
