Our office is planning to relocate staff and/or consolidate work locations during Intersession. What arrangements do we need to make?
Depending on how you plan to manage incoming phone calls, you’ll want to record appropriate greetings and/or forward calls to a phone extension at the new work location. Extensions that do not have voicemail should not forward to another extension that has voicemail. You should also ensure that when your phone calls are forwarded to another extension that the callers do not get directed into another extension’s voicemail. For example, if extension A forwards to extension B and extension B is forwarded to voicemail, the caller for extension A will become lost in voicemail. ACD phone lines cannot be forwarded to another extension and we do not recommend trying to relocate an ACD. Offices needing programming changes to their ACD system to adjust the open/close function should contact the Telecommunications Service Center as soon as possible (437-3800 or telecom@uamail.albany.edu). Staff using a networked computer at a temporary location can check email using WebMail or Outlook Web Access
Related Questions
- Will the Office of Trusts, Estates and Gift Planning accommodate special arrangements for gifts of closely held, restricted, or venture securities?
- Our office is planning to relocate staff and/or consolidate work locations during Intersession. What arrangements do we need to make?
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