Our new Meridian 1 system will be different from the old Rolm system everyone is used to. Can I set up the system to work like the Rolm so the transition can be easier?
There are a couple of areas where you may be able to ease the transition for users. One of them depends on the voicemail system you have. If you elected to use Call Pilot, you may choose a set of feature codes that mimic the Rolm PhoneMail operation. If you’re using Meridian Mail, you won’t have that flexibility. The operation of the phone system will never be exactly the same as the Rolm system, but you can modify the feature codes your users will access to simulate their familiar environment. For instance, you can make the Group Pickup code **3 and the Directed Call Pickup code *3, just like the Rolm systems I used to work on.You define the Flexible Feature Code block in LD 57. Check your documentation to find the features that will relate to the practices of your users.
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